Voice AI for restaurants that answers every call, around the clock
Never miss another call or opportunity. Voice AI handles every request on your behalf, around the clock, so your reservations never stop filling, even when your team is in the middle of service.
- Answer every call 24/7, including peak service, after-hours and holidays.
- Full-service reservation management (SevenRooms Exclusive): handle new bookings, modifications and cancellations entirely by voice.
- Seamless FAQ handling: answer common guest questions about hours, parking, menus and policies without staff involvement.
- Personalized guest greetings: recognize returning guests and tailor responses based on their profile.
- Prepaid booking support: collect deposits and send secure payment links at the time of booking.
A restaurant voice assistant that handles calls while your team serves guests
Multiply that by every call your team handles on a busy Friday, and you’re looking at hours of lost floor time per shift. Voice AI handles the phones so your team handles the guests, keeping your table management system running at full capacity.
- No-hold guarantee: every caller reaches Voice AI instantly, with no hold music, no waiting and no missed connections.
- Smart staff escalation: complex requests or upset guests are transferred to a designated staff number in real time.
- Self-edit FAQ and caller instructions: update how Voice AI responds to any question, directly from your dashboard, no tech support needed.
- Track time saved, down to the minute: see exactly how many labor hours Voice AI has recovered across every shift.
Not just another Voice AI. We're built for hospitality
Generic phone bots read from a script. SevenRooms Voice AI draws from the full depth of your restaurant CRM and guest profiles, so it knows who’s calling, and responds like a member of your team, not a call center.
- Dozens of voices and accents: choose from a wide range of voice options to match your brand’s personality.
- Venue-defined personality: configure tone, language and response style to reflect your specific brand voice.
- Personalized voice AI agents: responses adapt to each caller based on their guest profile and visit history.
- Smart guest recognition (SevenRooms Exclusive): Voice AI identifies returning guests and personalizes greetings based on real reservation history.
- Guest-friendly deflection: handles sensitive requests with empathy and escalates gracefully when a human touch is needed.
Your data. Your dashboard. Your results.
Most phone activity disappears the moment a call ends. Voice AI captures everything, sending every call, reservation and revenue figure directly to your reporting and analytics dashboard so you can track performance, listen to recordings and prove ROI without digging through spreadsheets.
- Real-time voice dashboards: see live call volume, booking rates as they happen.
- Full call recordings: review any conversation at any time for quality, training or dispute resolution.
- Track booked GMV: see the exact revenue Voice AI has generated per shift, week and month.
- Call category insights: understand what callers are asking for most and where to update your FAQ responses.
- Quick-view call summary: get an AI-generated summary of each call without listening to the full recording.
Go live same day with Voice AI that answers calls and books reservations
Most phone AI tools require third-party integrations, weeks of onboarding and a dedicated tech contact. Voice AI is built directly in SevenRooms, meaning no integrations, no tech lift and no IT ticket. A few simple inputs and you’re live the same day.
- Same-day go live: configure your voice agent, run a test call and activate, all within the same session.
- No integration required (SevenRooms Exclusive): Voice AI is built natively into SevenRooms with no API keys, webhooks or third-party connections needed.
- Hassle-free phone numbers: SevenRooms provides and manages your dedicated Voice AI number, with no carrier setup required.
“Since switching to SevenRooms Voice AI, we’ve practically retired our phones at all four of our U.S. locations. Every guest call is handled, no missed reservations, no staff interruptions. It’s freed up hours each week, letting our team focus on what really matters, our guests in the room.”
3,800+
CALLS HANDLED
850+
COVERS CREATED
$28K+
BOOKED GMV
3,800+
CALLS HANDLED
850+
COVERS CREATED
$28K+
BOOKED GMV
